Process Flow
Animated overview of the full workflow
TL;DR
In Ads Manager, go to Assets > Audiences > Create > Custom Audience. Sources: Snap Pixel (website visitors by URL, event type, or recency), Customer List (upload emails, phones, or mobile ad IDs for matching via SAM — Snap Audience Match), Ad Engagement (people who swiped up, viewed, or engaged with your ads), Saved Audience (reusable targeting criteria). Minimum audience size: 1,000 matched users. Use website visitor audiences for retargeting and customer lists for lookalike seed audiences.
Overview
In Ads Manager, go to Assets > Audiences > Create > Custom Audience. Sources: Snap Pixel (website visitors by URL, event type, or recency), Customer List (upload emails, phones, or mobile ad IDs for matching via SAM — Snap Audience Match), Ad Engagement (people who swiped up, viewed, or engaged with your ads), Saved Audience (reusable targeting criteria). Minimum audience size: 1,000 matched users. Use website visitor audiences for retargeting and customer lists for lookalike seed audiences.
Related Guides
See our complete guide library for detailed coverage of account setup, tracking, campaign creation, and optimisation strategies across all platforms.
Step-by-Step Guide
Follow these 2 steps to complete this guide
- 1
Best Practices
Start with the recommended default settings and optimise based on data. Review performance metrics regularly. Make incremental changes. Document your configuration for reference.
- 2
Common Issues and Solutions
Check the platform's help centre for the latest troubleshooting guidance. Allow 24-48 hours for tracking data to populate. Ensure you have the correct permissions. Verify all integrations are active.
Frequently asked
Questions & answers
How long does setup take?
Most configurations take 10-30 minutes. Full optimisation is ongoing.
What budget should I start with?
Start with enough to generate 50+ conversions per week for effective algorithm learning.
When should I expect results?
Allow 2-4 weeks for the initial learning phase before making strategic decisions.
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