Process Flow
Animated overview of the full workflow
TL;DR
Snapchat retargeting uses Custom Audiences to re-engage users who already interacted with your brand. Pixel-based retargeting shows ads to website visitors (segment by pages visited, events triggered, and recency). Engagement retargeting targets people who swiped up on your ads, viewed your video ads, or engaged with your Story Ads. Layer by recency: 0-7 days for high-intent follow-up, 8-30 days for reminder messaging, 31-90 days for re-engagement. Exclude converters to avoid waste.
Overview
Snapchat retargeting uses Custom Audiences to re-engage users who already interacted with your brand. Pixel-based retargeting shows ads to website visitors (segment by pages visited, events triggered, and recency). Engagement retargeting targets people who swiped up on your ads, viewed your video ads, or engaged with your Story Ads. Layer by recency: 0-7 days for high-intent follow-up, 8-30 days for reminder messaging, 31-90 days for re-engagement. Exclude converters to avoid waste.
Related Guides
See our complete guide library for detailed coverage of account setup, tracking, campaign creation, and optimisation strategies across all platforms.
Step-by-Step Guide
Follow these 2 steps to complete this guide
- 1
Best Practices
Start with the recommended default settings and optimise based on data. Review performance metrics regularly. Make incremental changes. Document your configuration for reference.
- 2
Common Issues and Solutions
Check the platform's help centre for the latest troubleshooting guidance. Allow 24-48 hours for tracking data to populate. Ensure you have the correct permissions. Verify all integrations are active.
Frequently asked
Questions & answers
How long does setup take?
Most configurations take 10-30 minutes. Full optimisation is ongoing.
What budget should I start with?
Start with enough to generate 50+ conversions per week for effective algorithm learning.
When should I expect results?
Allow 2-4 weeks for the initial learning phase before making strategic decisions.
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